Unparseable Date: "CHGXXXXXX" java.text.ParseException: Unparseable date: "CHGXXXXXX": java.base/java.text.DateFormat.parse(DateFormat.java:395)

[Russell Park]

I started receiving this error on Friday morning and not sure what is causing it.  I upgraded to San Diego friday evening so im not sure why all of  a sudden this started friday morning.  I have received 21k repeat errors already today referencing different changes.  The source of the error says "com.glide.ui.ServletErrorListener"

Unparseable date: "CHG0038945 - short description field": java.text.ParseException: Unparseable date: "CHG0038945 - short description field": java.base/java.text.DateFormat.parse(DateFormat.java:395) com.snc.commons.datetime.SNCSimpleDateFormatEx.parse(SNCSimpleDateFormatEx.java:120) com.glide.util.SimpleDateFormatEx.parse(SimpleDateFormatEx.java:33) com.glide.glideobject.GlideDate.setValue(GlideDate.java:135) com.glide.glideobject.GlideDateTime.setInitialValue(GlideDateTime.java:1462) com.glide.script.glide_elements.GlideElementGlideObject.setInitialValue(GlideElementGlideObject.java:234) com.glide.script.GlideElement.newGlideElement(GlideElement.java:172) com.glide.script.GlideRecord.loadRow0(GlideRecord.java:3774) com.glide.script.GlideRecord.loadRow(GlideRecord.java:3601) com.glide.script.GlideRecord.next(GlideRecord.java:6705) com.glide.script.GlideRecord.get(GlideRecord.java:1776) com.glide.ui.ng.streams.StreamJSONSerializer.getFields(StreamJSONSerializer.java:95) com.glide.ui.ng.streams.StreamJSONSerializer.serialize(StreamJSONSerializer.java:69) com.glide.ui.ng.streams.StreamJSONSerializer.toJSONObject(StreamJSONSerializer.java:47) com.glide.ui.ng.streams.NGListHistoryProcessor.getSerializedStreamForQuery(NGListHistoryProcessor.java:171) com.glide.ui.ng.streams.NGListHistoryProcessor.process(NGListHistoryProcessor.java:136) com.glide.ui.ng.streams.NGListHistoryProcessor.process(NGListHistoryProcessor.java:94) com.glide.ui.ng.AngularProcessor.process0(AngularProcessor.java:249) com.glide.ui.ng.AngularProcessor.process(AngularProcessor.java:189) com.glide.processors.AProcessor.runProcessor(AProcessor.java:612) com.glide.processors.AProcessor.processTransaction(AProcessor.java:274) com.glide.processors.ProcessorRegistry.process0(ProcessorRegistry.java:184) com.glide.processors.ProcessorRegistry.process(ProcessorRegistry.java:172) com.glide.ui.GlideServletTransaction.process(GlideServletTransaction.java:46) com.glide.sys.Transaction.run(Transaction.java:2468) com.glide.ui.HTTPTransaction.run(HTTPTransaction.java:27) java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) java.base/java.lang.Thread.run(Thread.java:834)

Any help is greatly appreciated.

Russell

[Musab Rasheed]

Hello Russel,

Looks like Date format which may be coming from Integration is incorrect, go through below threads.

https://community.servicenow.com/community?id=community_question&sys_id=c93f744fdb8abf409540e15b8a961917

https://community.servicenow.com/community?id=community_question&sys_id=caf26d7bdb8ab050fb115583ca961906

Regards