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Resolved! Multiple values store in one variable

Hi All, How i can store multiple values in one varible and join with comma , by current sys_id  i am getting two sysid  i want store two sys_id in one variable ?   in ui action var sys_id = current.sys_id;// getting two sys_id want to join in one var...

Resolved! did not create or update sc_req_item using current

We are having an issue where inbound emails are configured via an inbound action to create a request are throwing this error: 'did not create or update sc_req_item using current'. This was functioning before our upgrade to Quebec from Orlando. Here i...

Flow Designer - use "Variables" from current Catalog ITEM

Hey, we deploy currently in our company a Global Service Catalog wit more than 200 Items. I have currently the issue, that I need for each Catalog Item "static" Action for "Get Catalog Variables" So I need for all 200 Catalog Items 200 specific Flows...

Gabriel Ho by Tera Contributor
  • 7545 Views
  • 15 replies
  • 7 helpfuls

Resolved! how to check for a empty string

I am giving the input as numbers ...ex(11011748,11011749) I am trying to check for an empty string. but it returns empty , even if i enter a string.   -> (11011748,11011749) Code sample answer = (function () { if(current.variables.clabel === "")    /...

Raffi by Mega Expert
  • 7562 Views
  • 7 replies
  • 6 helpfuls

OnSubmit Catalog client script to update custom field value

Hello, I have a requirement to get the variable value & check in my custom table for matching record & then to update the state value to 'completed' in my custom table. I am using a OnSubmit catalog client script  but it is not updating my custom tab...

Resolved! How to Use RTTM Variables as condition in Business rule in RITM Table?

Hi Team, Can somebody help me on this. i am trying to copy values from variables(which are in Variable set) to fields in RITM Table by using Business rule. By using below script in my after business rule which is on the sc_req_item table values are n...

Community Alums by Community Alums  
  • 4303 Views
  • 8 replies
  • 1 helpfuls

How to make the checkbox read - only using Client script

I have four checkboxes in my Form , whenever the user selects one checkbox the other three should become read - only once the selection is done . It applies to all the four checkboxes , I tried implementing it using UI Policy but as the UI Policies a...

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Pooja Khatri by Tera Contributor
  • 4037 Views
  • 6 replies
  • 2 helpfuls