Update a existing records KB articles font size

Munny1
Tera Expert

Hi @Ankur Bawiskar 

 

In Knowledge articles i have  field with type html need to update the font size for all existing articles

Munny1_0-1702376776428.png

 

 

For newly created articled i have updated a default value in dictionary entry but it is not working for existing articles

Could you help me how we can achieve on this

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Munny1 

 

I doubt it will work for existing KB's.

 

Give a try like

Open one KB article.

Make change small change with dot or space and save

See if the changes (Font) get reflected or not. 
else i don't think any way.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************