Update a existing records KB articles font size
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12-12-2023 02:28 AM
In Knowledge articles i have field with type html need to update the font size for all existing articles
For newly created articled i have updated a default value in dictionary entry but it is not working for existing articles
Could you help me how we can achieve on this
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12-12-2023 03:14 AM
Hi @Munny1
I doubt it will work for existing KB's.
Give a try like
Open one KB article.
Make change small change with dot or space and save
See if the changes (Font) get reflected or not.
else i don't think any way.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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