Use of Coaching Module in Change Management

akatok
Tera Contributor

Our organization has spent the last 6 months implementing the Coaching module for Incident Management. We are now looking to implement Coaching in Change Management. Would appreciate any and all feedback from those of you that have implemented Coaching within the Change process, share lessons learned, etc.

 

Thanks in advance!

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @akatok,

 

Please refer to the links below:
https://www.servicenow.com/community/itsm-blog/servicenow-coaching-module-demo/ba-p/2332545

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/coaching/concept/...

 

If this is helpful, please hit the thumbs up button and accept the correct solution by referring to this solution in the future. It will be helpful to them.

 

Thanks & Regards,

Abbas Shaik