Usecase: Fetch and display a list of related incidents for a specific problem record.

Kongaleti Navee
Tera Contributor

‎01-03-2024 04:31 AM

Usecase: Fetch and display a list of related incidents for a specific problem record.

Description: Create a Script Include that retrieves and displays a list of related incidents associated with a specific problem record.

 

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-03-2024 04:41 AM

Hi @Kongaleti Navee 

 

Create a report like this

 

LearnNGrowAtul_0-1704285680383.pngLearnNGrowAtul_1-1704285708789.png

 

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Dr. Atul G. - Learn N Grow Together
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OlaN
Giga Sage
Giga Sage

‎01-03-2024 04:43 AM

Hi,

Is there a question to this question?

What do you need help with?

What have you done, and where are you stuck?

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AndersBGS
Tera Patron
Tera Patron

‎01-03-2024 04:57 AM

Hi @Kongaleti Navee ,

 

Don't get your question, as there is already a related list of incidents within a specific problem record. So in general, your requirement comes OOTB.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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