Hi Team,
The selected problem is inactive and problem creation date/time is earlier than the incident creation date/time, then motif the user with this message
<info message>
”the problem is already closed and cannot be reopened ”
1. xyz
2.abc
<info ends>
criteria 2-:
need to update an associated incident into a closed problem record then I need to remove the button ‘New’ to block tagging incident from the problem form and edit button on the incident related list has a filter list of only incidents created before the current problem creation date and time.
please provide the solution. Thanks in advance.
