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User criteria not working on change model

Wirasat
Tera Guru

I have created a new change model and I am trying restrict it by using user critiera.  I aded that user critieria in Not available tab but it is not working.

 

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1 ACCEPTED SOLUTION

I was able to figure it out. Had to remove some custom ACL on chg_model table. These ACL were bypassing the user criteria listed in Not available and avialable tab.

View solution in original post

5 REPLIES 5

can you please share ACL screenshot for referecne. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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