Variable Set: Requested For
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01-09-2024 02:04 AM
Hello,
I'm working on a variable set for catalog Items named as Requested For.
I need to apply an advanced reference qualifier for this:
- if I’m a company named as ABC user I can see all active users (can submit for anyone including global domain)
- If I’m client I can submit ticket only for my domain because we don’t want client to submit tickets for global user. So in reference qualifier I need to check the logged in users account and apply condition there
- "active=true^internal_integration_account=false^nameISNOTEMPTY^emailISNOTEMPTY^web_service_access_only=false^sys_domain=" + domain + "^ORsys_domain=global"
This is the encoded query for my requirement.
Anyone got advice. Thanks.
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Service Catalog
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