Variables are not appearing under Variables names drop down in Catalog client script.
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3 hours ago
Hi All,
Have to create onChange client script so ,under Variable name drop down, not able to see variables(there are 30) to choose , and it is a record producer.
Attached the screen shot refernce.
I just tried by creating new single line text variable , i am able to see under drop down, not the older existing varibales, can anyone please suggest what is the cause for this issue.
Thanks in Advance, Appriciate your help.
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3 hours ago
Hi @Ankur Bawiskar ,
I just checked with developer who created record producer, they confirmed that variables were not visible before as well.
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3 hours ago
happening with only this record producer or all record producers?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
yes only with one record producer.
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3 hours ago
so earlier 30 variables cannot be seen but new one if you create then it's visible in drop down?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
@Ankur Bawiskar , yes correct.

