Visual task board not showing incident
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09-13-2023 10:00 PM
Hi All,
We are having visual task board configured on our instance where the filter says that "Active is true" and "assingment group is something" or assingment group is something.
Running that filter on incident table shows 30 records but the VTB shows 7 records only.
What can be the cause? @Ankur Bawiskar @Maik Skoddow Can you guys help?
Thanks

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09-13-2023 10:26 PM
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09-13-2023 10:31 PM
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09-13-2023 11:01 PM
is this happening with all users?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-13-2023 11:02 PM - edited 09-14-2023 03:15 AM
@Ankur Bawiskar Yes even with Admin.