Visual task board not showing incident

[Community Alums]

Hi All,

We are having visual task board configured on our instance where the filter says that "Active is true" and "assingment group is something" or assingment group is something.

Running that filter on incident table shows 30 records but the VTB shows 7 records only.

What can be the cause? @Ankur Bawiskar @Maik Skoddow  Can you guys help?

Thanks

[Giovanni]

Hi @Community Alums 

Did you guys resolved the problem? We are having the same issue.

[Jenna]

We are having a similar issue. Did you find a solution?