Want to add One field in Pop Up of problem task record

anvitha ash
Tera Contributor

Hi,

 

When we click on complete button on the problem task record, there is a popup that appears and i want to add one more field into that popup. not sure where and how to find its configuration.

Below is the Popup which is OOB functionality. I need to add one more field into it. please help me where to find this and add

anvithaash_0-1766761672582.png

 

Thanks in advance😀

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@anvitha ash 

Simply check form view on problem_task which is used to render the fields in popup

-> just add/remove the fields in that correct view and it will reflect in popup

-> see below and compare the correct view

AnkurBawiskar_0-1766763733547.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

15 REPLIES 15

Hi @anvitha ash ,

 

Any update ? 

 

If my answer helps you so please mark it correct and helpful.

 

Thanks and Regards,

Sarthak