what are the meaning of the colours YELLOW, GREEN, RED shown in comparison of BASE SYSTEM and CURRENT SYSTEM after upgrade?

suprakash
Giga Expert

‎03-24-2017 12:12 AM

When we upgrade an instance. We can see the upgrade details depending on the dispositions.

Now in the records which are DISPOSITION = SKIPPED, and TYPE = FORM LAYOUT or TYPE = FORM SECTION there is a RESOLVE CONFLICTS BUTTON.

After clicking that button a window is opened to show the difference between BASE SYSTEM and CURRENT SYSTEM .

There some colors are used RED, GREEN, YELLOW. What are the meaning of those colors?

Please Help.........

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Jochen Geist
ServiceNow Employee
ServiceNow Employee

‎03-24-2017 12:40 AM

Green: Has been added to your custom layout


Yellow: Position has been changed


Red: Removed from your layout


suprakash
Giga Expert
In response to Jochen Geist

‎03-24-2017 02:10 AM

Thanks Jochen,



But I have a question If you see the image I have attached in that requested_by and category both are present in the both base system as well as current, as per you are suggesting the field colour must be yellow as only their positions are changed but its giving red indication and risk and impact   are already present in base system but the colour in current system is displaying as green ,which must be yellow because their position are only changed.


Can you please tell me the reason??..


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