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Resolved! Catalog item date variable.

Hi All,I am working on a requirement.I have 3 catalog variables 'Policy', 'Date' and 'exemption'. 'Policy' refers to a custom table 'abc' which has a column 'end date' and 'name'. 'Date' is a date variable and 'exemption' is a multiple-choice variabl...

abhisek by Tera Contributor
  • 800 Views
  • 10 replies
  • 1 helpfuls

Resolved! date variable auto populate

Hi All,I have a date variable 'abc'. I have another 2 variables 'policy' which refers to a custom table xyz and the multiple choice variable 'related to'. The xyz table has integer field 'expiration' and a string field 'name.The requirement is, if th...

abhisek by Tera Contributor
  • 630 Views
  • 4 replies
  • 2 helpfuls

Parse Email subject via flow designer

Is there a way i can use flow designer to parse the email subject? I have a inbound email triggering a flow based on sender and subject. This flow should submit a catalog item with different values from the subject into different variables. the body ...

Resolved! Time picker variable type in catalog item

Hi All  i want to create a Time picker variable type in catalog form for that i configured widget it's working fine as time picker but i want to set default time as 12:00 AM. Default time was not working please help for this. For HTML template :<div ...

poco by Tera Contributor
  • 637 Views
  • 1 replies
  • 0 helpfuls

Current.variables not working in the workflow for order guide

Hi All, I have one checkbox filed called ' it_resource' on an order guide and that filed I am using in workflow script, for that i am using' current.variables.it_resource' but it is not working it. I tried to log this value then it is giving me undef...

Resolved! Authorized to Access

Enable provision to move change back to access from Authorized and cancel all requested approval.

MK-p by Tera Contributor
  • 392 Views
  • 1 replies
  • 1 helpfuls

Resolved! Cab Approval mandatory

If change risk is high make sure change will go with mandatory CAB approval

MK-p by Tera Contributor
  • 453 Views
  • 2 replies
  • 2 helpfuls

Resolved! Access control help

I've created a "READ" access control which has worked...ish. For some reason its now showing a blank placeholder where the record should be, any ideas how I can just remove this completely?I did try and configure it instead however the dynamic "is on...

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Andrew_TND by Mega Sage
  • 731 Views
  • 14 replies
  • 1 helpfuls

I am trying to move standard change template from one Instance to another through XML. I am getting this error"Skipping record for table std_change_record_producer and id c06faa24dbf7230002859e04db961978 - permission denied". I logged in as a admin o

I am trying to move standard change template from one Instance to another through XML. I am getting this error"Skipping record for table std_change_record_producer and id c06faa24dbf7230002859e04db961978 - permission denied". I logged in as a admin o...

Santhosh23 by Tera Expert
  • 5360 Views
  • 8 replies
  • 12 helpfuls

how to get RITM variable in script include

Hi All, Please let me know how to get RITM variable in script include. my requirement is base on above variable (HR Subcategory) resolution notes should be auto populated. kindly let me know how to do it. Thanks & RegardsKP

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keval3 by Tera Contributor
  • 593 Views
  • 5 replies
  • 1 helpfuls