What are User Profiles in Servicenow Yukohama, Is it different from other versions?

bhavyabansa
Tera Contributor

I want to know if it is possible in Yukohama - User Profiles to create multiple shadow profiles for a same person, likewise we do for Translated Versions of a Knowledge Article ( A separate object but linked with the same user).
Different profiles can have different group membership and roles and a user can switch between them while switching to different profile.
So is there any update in Yukohama - User Profiles related to this or in upcoming patches..? 

2 REPLIES 2

Robert H
Mega Sage

Hello @bhavyabansa ,

 

You mean something like switching between different Personas?

No, something like that is not possible in ServiceNow. But you can request it in their Idea Portal.

 

Regards,

Robert

AndersBGS
Tera Patron

Hi @bhavyabansa ,

 

 no - this is not a possibility.