What are User Profiles in Servicenow Yukohama, Is it different from other versions?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-29-2025 11:38 PM
I want to know if it is possible in Yukohama - User Profiles to create multiple shadow profiles for a same person, likewise we do for Translated Versions of a Knowledge Article ( A separate object but linked with the same user).
Different profiles can have different group membership and roles and a user can switch between them while switching to different profile.
So is there any update in Yukohama - User Profiles related to this or in upcoming patches..?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-29-2025 11:54 PM
Hello @bhavyabansa ,
You mean something like switching between different Personas?
No, something like that is not possible in ServiceNow. But you can request it in their Idea Portal.
Regards,
Robert
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-30-2025 12:49 PM
Hi @bhavyabansa ,
no - this is not a possibility.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/