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What does RITM stand for?

davelafontaine
Kilo Contributor

Im needing to do some documentation, and I always start with a glossary of terms. Shockingly, I was unable to find the definition of this most basic part of Service Now in the terminology page! Anyone know?

Thanks!!

dave

16 REPLIES 16

Jim Coyne
Kilo Patron

Short for "Requested Item".


marcguy
ServiceNow Employee

Requested Item, it's just used to prefix that table which is named sc_req_item


davelafontaine
Kilo Contributor

Thanks guys - I spent way too much time on this seemingly simple question!! 😄


Be be sure to tag one of these responses as the answer (Jim Coyne got to it first, but just barely). It helps the community database and helps these guys get credit (as if Jim needed more points!)