What is alternative for item designer now as it is deprecating in Washington version

[venkat101]

Hi,

I read in documents, item designer is going to be no longer supported. So, Is there any alternative app for that ?

Thanks,

[Harry Campbell]

Catalog Builder seems like the natural successor to Item Designer although it has itself been around for some time now.

[venkat101]

Can we give access to stakeholders to build catalog item on there own like in item designer?

[Community Alums]

Hi @venkat101 ,

Short answer YES !! you can provide access to stakeholders.

If you're a business owner and you need to create a catalog item, watch our video below for a demo, then see our tips below to get started.

Gather requirements for the catalog item

You'll need the catalog_builder_editor role to create a catalog item from a template. Open the template in Catalog Builder and click through the tabs to see what information you'll need. Items that appear with a lock are set in the item template and are not editable.

[Rajdeep Ganguly · Accepted solution]

Yes, ServiceNow has announced that the Item Designer will be deprecated in the Quebec release and will no longer be supported. The alternative to the Item Designer is the Service Catalog which is a more robust and flexible tool for creating and managing items. Here are some key points:

- Service Catalog allows you to create and manage service catalog items, record producers, and order guides.
- It provides a user-friendly interface for users to request and manage services.
- Service Catalog supports complex workflows and approvals.
- It allows for customization of the request form and the fulfillment process.
- Service Catalog supports variable types that are not supported by the Item Designer.
- It also supports the creation of bundles of items, which is not possible with the Item Designer.
- Service Catalog items can be made available in multiple service catalogs and categories.
- It also supports the use of scripts for more complex requirements.

nowKB.com

For asking ServiceNow-related questions try this :
For a better and more optimistic result, please visit this website. It uses a Chat Generative Pre-Trained Transformer ( GPT ) technology for solving ServiceNow-related issues.
Link - https://nowgpt.ai/

For the ServiceNow Certified System Administrator exams try this :
https://www.udemy.com/course/servicenow-csa-admin-certification-exam-2023/?couponCode=NOW-DEVELOPER