Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

What is Conflict Status in Change Management

chanikya
Kilo Sage

Can please explain ,--->  what is Conflict status field, what it will explains use.   & what is Conflict Section , what it will explains

 

find_real_file.png

6 REPLIES 6

Hi Supriya,

 

Thanks for your reply, 

 

i request you here, could you please clarify the things.

 

For Ex: i got 6 incidents on Email issue so now  i just thought to create one change Request - how can i find Configuration item,   How Can i Consider the Conflict Status field message  at the time of work level 

 

Can you please suggest me here

 

find_real_file.png

Conflict status should not include change requests that are in closed or completed state how to achieve this.