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Resolved! Search Table name based on field name

I have list of fields. I have to  find the tables in which fields are present. There are lot of tables and all fields are not in same table. So can I search tables based on field name. It is very difficult to go through each table and type column nam...

sushil sinha by Giga Contributor
  • 5241 Views
  • 3 replies
  • 10 helpfuls

Set Assignment Group based on Configuration Item

Below is the script I've adapted to allow Service Now to autofill the assignment_group field when a user types in a config item. It reads the support_group field in the cmdb_ci table. It needs to work in the following ways:1. Only when the assignment...

KSaxon by Kilo Contributor
  • 8819 Views
  • 10 replies
  • 4 helpfuls

Resolved! Is it possible to set the value of URL?

Hello, I am moving a scoped application from one instance to another. I have a lot of errors in the update set. I want to skip all of them at once. There are around 213,240 errors. I am planning to use fix script for that. This is the script I am usi...

tyagisu by Mega Expert
  • 1288 Views
  • 12 replies
  • 5 helpfuls

Resolved! how to clear fields when I change the state

I have created a custom field  on on hold state. Now when state is on hold, the field is filled. When state changes to work in progress, those fields have stored values, again when i m putting state to  on hold  those values are  not  clear.

akshayjain by Tera Expert
  • 2207 Views
  • 3 replies
  • 2 helpfuls

Resolved! How to query servicenow tickets using its API (powershell)

Hello, I'm playing around with the SNOW API.  I'm trying to figure a method to query for task numbers from this table sc_task. Hoping to get some help with this. Currently on Jakarta for SNOW $uri = "https://xxxxxxx.service-now.com/api/now/table/sc_t...

Resolved! Users unable to modify fields on Standard Change Proposal

Our users (w/ itil & change_coordinator roles) are unable to modify the Implementation Plan, Backout Plan, and Test Plan fields when proposing a Standard Change Template.  The fields are visible, but read only as seen in the image below.   I did rev...

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kevinthury by Tera Guru
  • 6555 Views
  • 9 replies
  • 12 helpfuls

Resolved! How to write a BR that copies close notes from task to request?

I have had some trouble making an BR that copies close notes from SC Task to request table (preferly it only adds info and not delete if field allready has txt in it )... Problem is i dont see what the error is...   Please check screenshots

Jay Jay by Giga Expert
  • 2271 Views
  • 12 replies
  • 1 helpfuls

Is there any way to attach document on Catalog Task creation ?

We have a requirement where a excel sheet needs to be attached when a task is assigned to Service Desk. After browsing articles I tried to upload that excel file to catalog item from where this task will gets generated after approval and was trying t...

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When will we use Run Script in Workflows

Hi, 1.At what time we use Run script in Workflows 2. how can we use RunScript in workflows. 3. when we use Runscript in workflows................... Please give your comments . Please Don't share Servicenow Wiki links, please provide your comments an...

chanikya by Kilo Sage
  • 4181 Views
  • 2 replies
  • 3 helpfuls