What is fastest way to approve a request?

camran
Kilo Expert

There are many ways to approve a request, I want to know the best practice as well as fastest way to approve a request.

1 ACCEPTED SOLUTION

Raghu Loganatha
Kilo Guru

Hello Camran,



Best way to approve a request is to approve directly from approval record and this is the fastest way when user has access to ServiceNow. Or by replying to the approval request email when user is not having access to ServiceNow.



For approving directly in ServiceNow approve should navigate to "My Approvals" on left navigator and then approve the record he wants to.



For more info:


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3 REPLIES 3

Raghu Loganatha
Kilo Guru

Hello Camran,



Best way to approve a request is to approve directly from approval record and this is the fastest way when user has access to ServiceNow. Or by replying to the approval request email when user is not having access to ServiceNow.



For approving directly in ServiceNow approve should navigate to "My Approvals" on left navigator and then approve the record he wants to.



For more info:


Hi Raghu,

 

If am a approval but I have to approve more then 5 more are lest same .in that case instead of going one by one how can I do all at same time  

Hello Gudivada,

 

To approve at all one go, you need to have the approve_admin role.

If you have this role, go to your approval records select all, or select the records you want to approve and on the top right corner you will find the option (Actions on selected rows), there you can select approve.
Just click on it all records will be approved.

 

Please mark my answer helpful and accept as a solution if it helped 👍

 

Thanks 

Ramesh B.