What is fulfiller role in Servicenow?

omkarsirra
Kilo Contributor

‎09-13-2017 04:13 AM

Reading the text in below screenshot, I want to know what is fuller role in Servicenow. If anyone can give some definition of all users listed below, that would be great.

find_real_file.png

Preview file
15 KB
0 Helpfuls
  • 34,358 Views
1 REPLY 1

saprem_d
Giga Guru

‎09-13-2017 04:16 AM

Hello,



Fulfiller is nothing but a user with some role who can work on records. OOB "itil" role is considered as A typical Fulfiller role. There is normally a licensing fee associated with this role and is always greater than approver roles