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What is fulfiller role in Servicenow?

omkarsirra
Kilo Contributor

‎09-13-2017 04:13 AM

Reading the text in below screenshot, I want to know what is fuller role in Servicenow. If anyone can give some definition of all users listed below, that would be great.

find_real_file.png

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saprem_d
Giga Guru

‎09-13-2017 04:16 AM

Hello,



Fulfiller is nothing but a user with some role who can work on records. OOB "itil" role is considered as A typical Fulfiller role. There is normally a licensing fee associated with this role and is always greater than approver roles