what is 'showServiceType'?

[Ankita9793]

Hi All,

Can someone please help me understand what is 'showServiceType.showTheFields', is it a OOB Glide form method? If it is a custom method, how and where can i check the definition? 

 var hideforhkg = ['extension_number_amendment_for','display_name_of_the_extension_needs_changing','class_of_service','profile_hongkong','change_required_to_the_voicemail_account','gm_user','change_required_to_a_multi_line_setup_example_manager_secretary','please_detail_the_change_multi_line_setup','change_required_to_a_pickup_group','sample_staff_id_extension_id_pickup','sample_staff_id_for_pickup_group','is_a_change_required_to_a_hunt_group','enter_sample_staff_id_extension_id_hunt_group','sample_staff_id_for_hunt_group','do_you_require_a_change_to_call_forwards','extension_calls_to_be_forwarded_to','call_recording_limited_by_business_requirement'];

    if (location == 'HKG'){

    if(standardTelephone  == 'true' && ext_china == 'No') {

        g_form.showServiceType.showTheFields(hideforhkg);

    }

[J Siva]

Hi @Ankita9793 
As per the official doc GlideForm (g_form)
showServiceType is not OOB method. Also, we can't add any new methods to the g_form class.
Regards,
Siva

[Shraddha Kadam]

Hello @Ankita9793 ,

As per my knowledge, showServiceType.showTheFields' is not an Out-of-the-Box (OOB) Glide form method. The standard g_form object in ServiceNow has methods like setVisible(), setReadOnly(), setMandatory(), hideRelatedList(), etc., but not a nested structure like showServiceType.showTheFields.

This indicates that It showServiceType.showTheFields is a custom method.

Below is the helpful article -

https://www.servicenow.com/community/itsm-articles/glide-form-methods-in-servicenow/ta-p/2788713