When a hr case is closed, there is a move attachment button.

[Nikita Gupta1]

When a hr case is closed, there is a move attachment button. Can you please help me in this as i have not seen any ui actions and business rule related to this...Please help me out in this?

Thanks in advance

Nikita Gupta

[Mark Roethof]

Hi there,

Can you share which button you mean? I don't see such on my instance with only Human Resources Core Scoped App. Or do you perhaps have also other HR plugins installed?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Brian Shacklefo]

Hi Mark,

I don't know if you ever got an answer to your question.

The Move Attachments UI Action button becomes available on HR Cases in HRSD when there is an attachment on the HR Case. However, this will only be the case if you (or your client) have purchased and installed the Employee Document Management plugin as part of the HRSD suite.

[Sohail Khilji]

Hi Nikita,

There must be a UI Action for this as below, Please change the condition of the UI action as needed for ur use case.

Please be sure of 'Move Attachments' button as part of the Employee Document Management application. else using this ui action after close may result in case reopen and notifcations.

Thanks,

Sohail Khilji

Kindly Mark correct or Helpful if I addresses your concern,,,,,

[Nikita Gupta1]

Hi Sohail, 

Thanks for your response..how can i check that "Move Attachment" button as a part of the employee document management application...because when i search the ui action for this ..there is no result of Move attachment