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‎03-21-2017 04:33 PM
If the user click ok, I want the change to update the state to cancel and active to false. IF they click cancel, it goes back to the change with no updates. This is the script that I have for the cancel UI action but it is not working. Nothing is getting updated when I click ok. Our cancel state is 4.
function cancelTicket(){
var answer=confirm("Are you sure you want to cancel this record?");
if (answer==true)
{
gsftSubmit(null, g_form.getFormElement(), 'cancel_change'); //MUST call the 'Action name' set in this UI Action
}
else
{
return false;
}
}
if(typeof window == 'undefined')
{
current.state = 4;
current.update();
action.setRedirectURL(current);
gs.addInfoMessage('The current change request has been cancelled.');
}
Solved! Go to Solution.
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‎03-21-2017 04:53 PM
Can you double check your action name on your UI action matches cancel_change, everything else looks good for me.
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‎03-21-2017 05:26 PM
If you are viewing this from the community inbox you will not see the correct answer button. If so, please review How to Mark Answers Correct From Inbox View.
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‎03-21-2017 05:51 PM
Duh, I finally figured out what you were saying....lol.