If the user submits a service request with incorrect information on service request variables then is it right for the support group to have the variable in "edit" mode to change while fulfilling the service request? Currently there is no variable in...
Hi Can any one help on the below requirement How can we get all the values selected in multi row variable set list collector field at one time form flow designerCurrently, I am using for each MVR, lookup record and for each again but it is taking one...
I have an Order Guide that includes two Catalog Items. They both use the same Flow in Flow Designer. When I submit each Catalog Item individually, the Flow runs correctly.However, when I submit both Catalog Items together through the Order Guide, onl...
Hi,I'm facing an issue with portal. I had added few fields on portal and I'm able to see them when I impersonate to end user I can just see one field (LINK). End user has itil role and can see the fields on native view.Html<div ng-if="!data.isValid">...
I want to store unique mail IDs in flow variable and I want to send mail to multiple users who have been removed from groups. I'm quering Group membership table where every user has multiple records this for each condition sends multiple mail
Do any of you good people know why there is no "On Hold" State on a Request Item OOB? ...And further, is there any guidance on whether (or how) to add one? The closest I have found to guidance was on Projects and that was to add a check-box rather ...
Hello Community, My requirement is to customize the Major Incident Management UI page that appears after clicking the 'View Workbench' UI action within a major incident record. I am attempting to call my custom UI page by overriding the Out-of-the-Bo...
Hello all, Is it possible to add a 'Last 55 days' to the selections? I have a user asking for operations to happen just before 60 days hits. Thank you.
Hi, I have built a heatmap with a custom table. The Y-axis shows the severity and the X-axis shows the days range. However, the Heatmap only shows the Y-axis or X-axis that has data, I would like to show ALL X-axis even with a 0 count even there are ...
Currently we use MIM Workbench to send email comms out to the business. Is it possible for this email to then be embedded into the Parent ticket so that the information then flows into the child ticket. Our emails in workbench are in a Table format ...
Hi, I want to exploring the AI agents offered by ServiceNow, including their capabilities and associated cost details (estimate figure).Can anyone please help on any document or videos, It will be helpful. Thanks!
Hi,In ATF once i want to delete the incident after completion of testing if i click Delete then it is opening one popup which is mentioned in the below screenshot. Please help me out what ATF test steps should i need to use for this ?Kindly help me...
I have 3 tables called as Countries, Jurisdiction and Qualification Type.Countries table stores number of country records.Jurisdiction stores Jurisdiction recordsQualification Type stores member type records.On Jurisdiction and Qualification Type tab...
Hello Everyone, I have one requirement , I have two group END Group, EUC Grop END Group having - Network engineering EU,Network engineering EU, Network engineering AZEUC Group having - Digital , Tele network, Mobile networkin single incid...
I have a table named "Git_Hub" in the "CICD" application scope, and I have another application scope called "Student".Now, I want to create a Client Script in the "Student" scope that should auto-populate a field from the "Git_Hub" table, which belon...