Where to find events for notifications
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05-20-2022 08:08 PM
Hello - I tried combing through internet, but couldn't find a solution. Thank you in advance for any help you can provide.
We have a notification that gets triggered when a new incident is created with Priority 1 or 2. However, if a lower priority is updated to 1 or 2 then the notification doesn't go out. I believe it is because of the ruling in the notification, but instead of conditions, we are using event and I have no idea where to find it.
So far I checked all business rules, policies, client scripts. Please advise. thank you!
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08-28-2025 05:32 AM - edited 08-28-2025 05:38 AM
This is the table name
sysevent_register.list
You can get here like this:
All>System Policy > Events > Registry in the Application Navigator
