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Where to find events for notifications

Sam196
Kilo Expert

Hello - I tried combing through internet, but couldn't find a solution. Thank you in advance for any help you can provide.

We have a notification that gets triggered when a new incident is created with Priority 1 or 2. However, if a lower priority is updated to 1 or 2 then the notification doesn't go out. I believe it is because of the ruling in the notification, but instead of conditions, we are using event and I have no idea where to find it. 

So far I checked all business rules, policies, client scripts. Please advise. thank you!

find_real_file.png

10 REPLIES 10

Dcalpanda
Tera Contributor

This is the table name

sysevent_register.list

You can get here like this:

All>System Policy > Events > Registry in the Application Navigator