Which is highest role after admin in servicenow

[kkswamy]

Hi,

Can anybody let me know, what is the highest role after admin role in servicenow given by the servicenow, i should assign that particular role to our team members, but they should not have the same capability what admin has.

Any help much appreciated.

[ndt13]

Maybe a better question: Why do they need to see everything?   What is the business case?   Are those users required to update scripts,workflows, and code?

I don't see much benefit to giving them read access to those items if they won't actually be maintaining them.   You can grant those users the 'admin' role in a sub-prod instance if you believe they need to see that level of detail.   If they truly need read access to everything you mentioned, you will likely need to create a custom role that grants read access to everything within the system, which I would strongly discourage.

[ark6]

Yes, I agree, this requirement should not be done at the very first place as only modifying a single ACL will not work in this case. Multiple ACLs need to be modified(and most of them will be OOB) and maintaining them will be tough..

[Zuhaib]

Provide admin + snc_read_only role to the user.