Which role need to add for read only email logs and ability to view interaction record
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-13-2023 03:07 AM
Need Access to report on interaction records
Read-only role to incident email log
3 REPLIES 3

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-13-2023 03:48 AM
Hi Dileep,
OOB only Admins can view the mail logs. You may need to update the Read ACL for sys_email_log table.
Can you help elaborate exact use case.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-13-2023 04:58 AM
Hi @Jaspal Singh
Thank you for quick reply
We need to assign that role to one Group
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-15-2023 05:51 AM
Hi @Jaspal Singh
I have Update Read ACL. It is not working as expected.. Could you please help me