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Which role need to add for read only email logs and ability to view interaction record

Dileep Raju
Giga Guru

‎11-13-2023 03:07 AM

Need Access to report on interaction records
Read-only role to incident email log

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3 REPLIES 3

Jaspal Singh
Mega Patron

‎11-13-2023 03:48 AM

Hi Dileep,

 

OOB only Admins can view the mail logs. You may need to update the Read ACL for sys_email_log table.

Can you help elaborate exact use case.

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Dileep Raju
Giga Guru
In response to Jaspal Singh

‎11-13-2023 04:58 AM

Hi @Jaspal Singh 
Thank you for quick reply
We need to assign that role to one Group

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Dileep Raju
Giga Guru
In response to Jaspal Singh

‎11-15-2023 05:51 AM

Hi @Jaspal Singh 
I have Update Read ACL. It is not working as expected.. Could you please help me

 

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