Widgets in Landing Page
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3 weeks ago
Hello,
Impersonating an user I'm prompted with this widgets and I need to change them because they are incorrect, I can not edit them because they are only for a group that Im not part of. and as an admin i cant see it directly- I searched for reports, PA Indicators, etc.............I cant find these! Where to find it? Please!
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3 weeks ago
Hi @MargaridaF
It might be coming from a workspace, check the url of this page and try to find out in UI Builder.
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3 weeks ago
Hi @MargaridaF ,
Those landing page widgets you see while impersonating a user are often part of a Workspace Experience / UI Builder page, not classic reports or PA Indicators. Because the widgets are bound to certain roles/groups, even as admin impersonating, you might not see or edit them directly....
>> When impersonating the user, open the landing/home or overview page in UI Builder, locate the widget sections or containers, click each widget to inspect its visibility or group restrictions, clone and adjust any locked widget as needed, replace it with the clone, then also check role/ACL settings and search for the widget definition in Studio or Widgets/Components to locate where the widget’s code or data source lives...
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Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/