Approval Workflow for Knowledge Module not changing the status to pending retired

BineeshT
Tera Contributor

‎04-08-2025 11:07 PM

Hello Team,

 

We are doing Regression testing after the Yokohama upgrade. The team identified the issue related to the Retire workflow in the Knowledge Article. if we're going to retire the 'Published' article, its triggering the approvals but workflow state is not changing to 'Pending retirement' from 'Published'.

 

Any thoughts?

 

Regards, Bineesh Thomas

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-09-2025 09:21 AM

Hi @BineeshT 

I think it’s a bug in Yokohama. I tested it in my PDI, and it’s showing as published, where approvals are generated. Please log a new support case for this.

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Grant Rowh
Tera Contributor

2 weeks ago

Was a support case filed for this issue, @BineeshT?

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