Work notes not accepting large text.

karthikbabu · ‎04-01-2020

Hi All,

Work notes doesn't accept large text in Change Request form. I have increased the character limit to 6000 even though it copies only less text. Please see below.

I have large text which is not more than 2000. I tried to enter in work notes and when I hit post it is showing very less text.

Please advise.

Thank you,

Karthik Babu Pasikanti

Anil Shewale · ‎04-02-2020

Hi kartikbabu

By default, multi-line text fields have a 4000 character limit. To help users see how many characters remain before they reach the limit, administrators can enable theglide.ui.textarea.character_counter property. This property adds a counter under text fields, such as the Additional Comments and Work notes fields. The counter is dynamically updated as users enter text.

If it help mark helpful or correct

Thanks and regards

Anil

View solution in original post

SNowUser1025 · ‎03-02-2021

Do you remember what was the issue with the text on here? I'm running into a similar issue. (Character count lower than the limit, but seems to truncate...)