Resolved! How to check if Array if it is null or undefined?
Hi All, Can someone please advice, How can we check if Array if it is null or undefined in Transform map OnAfter Script?
Forum Posts
Resolved! List of available (online) live agents
Hello. I have a queue of live agents configured in virtual agent. Is there an easy way to know which agents are currently online, ready to receive chat messages from end users? Thank you.
Resolved! Create UI action using App Engine Studio
Hi Folks, Do we have any way to create UI actions from App Engine Studio? I dont see this option atleast for now. Looks like we have to use the standard way to create one Any feedback here would be appreciated. Regards
Resolved! Filter navigator pannel is missing.
When I logged into ServiceNow San Diego PD instance, I don't see the filter navigation pannel. I can only see only below Earlier it was like below. How can I get the above frame in San Diego instance?
Number only variable in service catalog
Hi, I have a requirement to enter a number ONLY in the value section of a variable. Which variable type of the service catalog will allow it? Regards Suman P.
Resolved! Validation on the value entered in Single line text field
Hi Experts, Can anyone help with the below requirement ? While entering ay value in Single line text of a catalog item. If that contains a word call "NCX" at any place then we should display an error stating NCX VM is not available. Example: 7878ty-N...
Resolved! Guided questions for end-users to determine the priority of an incident/problem/change
Hi, Is there any way for end users to set priority of an incident/problem? Would there be any question/option that will allow end-users/requestor to respond to a set of questions/criteria that will determine priority similar to Risk Assessment in CM...
Resolved! Read only Protection Policy ACL
I have an ACL which protection Policy is "read only", so which role is required to edit/delete this ACL.
Maximum size limit for outbound REST Payload, also size limit for outbound Attachments using REST integration
Hi, please help me with the below queries 1. How can we check the maximum size limit we have for outbound REST Payload in our servicenow instance, is there any systme property with this value. 2. Is there any restriction at servicenow instance level ...
What is difference between Global Business Rule and Script include.
What is difference between Global Business Rule and Script include.
make URL hyperlink show INC number.
So, I've added a field to the incident table called URL, which is of the URL type. We would like this field to be a hyperlink to the incident itself when it is exported to an excel document. I have the hyperlink portion of this working fine, but it w...
How to add a cancel button for incident ticket in service portal ?
How can we add a cancel button under actions below the resolve button in service portal? can anyone help me for this how to add this where can i add code and how to add ?
Resolved! When we checked the Radio Button Want to redirect to other page in other window
Hi, We have 3 radio buttons in a form, whenever I checked the 3rd radio button then it should be redirected to a page in other window is it possible, if yes please help... Thanks, Asish
Field validation: Regular Expressions : Stop Invalid Characters
Hello All, I have a requirement where I need to validate a field in service catalog. It shouldn't allow special characters as '`~!@#$%^&*()|+=?;:'",<>{} []\/ Also it shouldn't allow \W = Anything that isn't a word character (including punctuation etc...
SLA was not seen under Task SLA for particular user
I had some SLA's on HR task table.Where the user cannot be able to see them under Task SLA, Where as admin can see them,Please advice what can be the cause for this?
| User | Count |
|---|---|
| 30 | |
| 15 | |
| 11 | |
| 8 | |
| 6 |
