Hello, I was curious if anyone has ever run into an issue with a stalled approval workflow. We have a workflow currently that has two approvals one after another. One Approval-User stage, and if Approved moves on to a Approval-Group stage, if that i...
Hi All, Actually in the form we have some related lists, so in the one of related list's, in the list view, i want to display one column to only two groups(Assistants and administrators), only those two groups people able to see those column in the l...
Hello, I have a task to calculate the number of months between two date fields. (Price validity end date – Change date) I tried to solve it with the code below, but I don't think that's the best approach. var changeDate = new GlideDateTime(current.u...
Hello, In Normal Change I have created a Subflow which is create 2 Tasks in New state. This is working so far. The Change can moved to Asses, moves automatically to Authorize.But after Approval the Change stays in Authorize State and don't moves to ...
Hi All I have created an ACL for accessing rest api and attched in security tab but its not working all users without itil role also can retrieve data from ServiceNow how we can rectify this issue? ACL POSTMAN USER PROFILE ...
Does anyone have a template or form guidance on what they provide to their users to create a new catalog item?
I've looked through the following solutions for First Response in the community that do not solve my problem. See below: https://community.servicenow.com/community?id=community_question&sys_id=db7367e5dbc474102dc24f78139619d5https://community.servic...
Hi @Maik Skoddow , I have a requirement. As a System Administrator, I need an email notification set up to send an alert when a local admin login occurs in the production environment to ensure that this account is not used unless absolutely necessary...
Hi All,I want to keep RITM and Request states same as Catalog Task(SC TASK) state for particular catalog task's when state changes.ex: If Catalog Task state changes to 'working in progress' then RITM and Request state also should be same in 'Working ...
Hi There, It is recommended by ServiceNow that we need to use 'Create Outage' button from UI action instead of using 'New' button from List control. Can any one guide or give best practice how to achieve 'Create Outage' button available on Change req...
Hi All, I am stuck in middle, please help me to sort my issue, for 1 problem if there are 5 incident records are related i want to get the first incident which is related to that problem and want to update some data in to that incident. Let me know h...
there are two fields A, B.if user the user selects the future date/time on the form this will be populated in field A based on the user location, so we need to populate the CST time zone in field B example if user selects 4 pm and his location is eas...
Hello, Actually There are some End users in our organization to whom some approvers are going through service catalog. I have added those users in a particular group. Can you please what roles I have to give to those end users or to the group that ...
Hi All, i need to write gliderecord query on req table and based on that i need to get RITM number for that Req.
