I have a public record producer on a public portal. When I go to the portal as an authenticated user, I don't get the same error in the browser console as I do when I'm an unauthenticated user. The error reads "Cannot read properties of null (reading...
I need help following these steps Configure incident notifications As a user, I want to be notified when an incident is created for me. Users should not be able to unsubscribe from the notification. 1. Set the notification "Incident op...
On the Service Owner Workspace page for San Diego it now says that: "Note: Starting with the San Diego release, Service Owner Workspace is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will cont...
Hello, All! I'm trying to use the Flow Designer to take the date from a specific field on a form and see if that date is tomorrow. If it's not, I want it to check once every day until that date is tomorrow. However, it just keeps checking and neve...
I have a requirement to generate a RITM by copying Variables into new RITM. var gr = new GlideRecord("sc_req_item"); if (gr.get('da80597b87afc91096ba62c83cbb3580')) { var obj = {}; var variables = gr.variables.getElements(); fo...
Hi, We have a requirement to add multiple CI's to an incident. As is often the case sometimes we have an incident affected for example 5 computers so we want to be able to add 5 CIs to the incident instead of having to add 1 on the form and the rest ...
Team, We are facing an issue where in on the Native UI form Layout the choice list field shows the choice list but the same field on agent workspace does not allow to select the choices on new request created on workspace.
Hi all, Im new to ServiceNow I would like some help with: How can I print out a message in the system log? The workflow assigned to this catalogue item should print out a log in the system logs to say "User <name of the user> has ordered more <RAM or...
We have a requirement to retrieve variable value from multi row variable set in Email notification. Notification script is attached below Currently I am able to retrieve all variable values into email notification except multi row variable When I...
Hi, I need to delete 69 lakhs records from a table and I am looking for better way to do it without any performance impact on the instance. I can't go with Delete all records UI action, as I need to delete records based on certain condition. I have r...
var recPriority = g_form.getValue('u_rec_rating'); var cdt = new Date(); // When I use GlideDateTime() it's showing error. var addtime; var addtype = 'day'; if (recPriority == '2') { addtime = 7; //The amount of time to add} if (recPriority == '3' |...
Hi, I am using an eventQueue on the scheduled job and passing object as a param1. var arrFinal = [<sys_id> of users]; var obj = { iteration: iterValIncFinalVal, lastDate: storeValNextItr }; gs.eventQueue('cmp_qualifier', gr, ob...
Hi, I have 2 arrays. I need to get the users not present in the other array. I am using the below code I am able to get unique users but there are duplicates in it. var arrCapUsers = ["a","b","c","d","e"]; var arrGrpUsers = ["a","b","c","d","e","f","...
I have been doing a POC around Digital Portfolio Management for my stakeholders but have been unable to get a handle on how to get Offering Performance to populate in the Run tab of the Digital Portfolio Management Workspace. I have gone to KPI Gro...
Does anyone know how to get the display values from a List field within an inline script in Flow Designer? Here is the information: - List field is on the core_company field called "u_sub_id" - The flow runs against a catalog item that contains a r...