I have a MVRS that contains a label + multiple check boxes and another multiline text field. I need to capture value of checkboxes if true into the Task short description. The user has the ability to select multiple checkboxes so the Task short descr...
Hello Everyone, I have a variable in the catalog item as contact number which is a reference from sys_user table. When am clicking on the search i need to display the user mobile number instead his/her name. I cannot make display as true in the table...
Has anyone been able to this successfully? if so, can you share how you did this?
Hello All,we use @ mention functionality for our Work notes to mention users by which it send the emails to the mentioned users which is working fine for some tables but it is not working for other tables like RITM , sc_taskcan anyone assist how we ...
If email is send to servicenow by user which is present in sys_user table but is not active Email recevied from those users goes in recevied-ignored stateHow can we processed those mails
I have a custom table called Loaner Request which is extended from Task.I created a basic notification on Insert on the Loaner Request table. We want the customer to be able to reply to that notification, which will update the Additional Comments fie...
Hi Team , What could be the reason one of form is not validating mandatory fields while saving .How can i fix this ? Looking forward your help in this .
Hi All, I have to restrict an attachment of certain type when user selects a choice and submits the form, unable to restrict using business rule due to custom scope and abort action not working. Please let me know how I can achieve this using onsubmi...
In my SN instance, How and where could I check that which Encryption type (Edge, Encryption support, Database, or Full disk) is configured on my ServiceNow instance?
I am trying to call a script include from a script step in flow designer. I need help on how to send the input of the script step and return some values from the SI to assign them to output.
using below code I am triggering a REST message through Scheduled job, I want to retry the same REST call if that if the response is other than 200, I want to do it retry 5 times or till the time I get 200(whichever is earlier) wit the interval of 10...
Hi guys,I want to empty the cart in the self service which have not been checked out withing 7days adding to the cart.As user the cart should be emptied if its not checked out within 7days. Thank you.
Hi, I was just looking at the Agent Workspace training and it mentions that you can add details about the user as a Form Ribbon - I can't find any guides/advice on how to achieve this. Can someone help please?
On load of sc_req_item i need to add one option in the state field which is already available in the choice list and is disabled for now for some reason so will the below code will work for adding it back ? g_form.addOption('state','104');
When a User Requested something example 'Apple iPhone 13' they have submitted the request. Now if they have any Approval or group Approval. if they have approval on Ritm for the request then it should automatically be added in the comments on the por...
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