Workflow, CI Task, SysID
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
15 hours ago
Hey,
I have a workflow based on the outdated workflow (workflow_ide.do).
In it, I have a ‘Create CI Task’.
Now I want to get the SysId from the newly created task and put it in the scratchpad.
I get an ID, but this ID does not exist.
Attached are some images.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
15 hours ago
you cannot get it directly.
you need to query sc_task table with your RITM number and then get sysId.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
15 hours ago
Thanks, but I don't have any RITM about it -> it's a workflow that waits for a record to be updated in a table...