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Session Code: PTS1770
Presenter(s): Aps
Company(s): ServiceNow
Abstract:
As telecom leaders review their enterprise strategy, they undoubtedly see many challenges on the horizon. However, there are also significant opportunities. Enterprise customers themselves are struggling to navigate an increasingly complex technology environment. Service Providers have the potential to offer these customers more advanced service offerings. The emergence of new trends like cloud, IoT and big data, the B2B space should offer major opportunities for growth. This session will focus on how service providers can evolve faster than telecom disruption and build a competitive advantage through transforming the customer experience.
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