Create your Knowledge 2019 agenda today!

Hello from the Knowledge Events team! It’s getting exciting around here as we put plans in place for Knowledge 2019 coming to you from Las Vegas, May 5-9. If you haven’t registered already, now is the...

Knowledge 2019 - Call for Content is open!

Knowledge 2019 - Call for Content Do you have an idea that will inspire? A great idea to help people overcome their toughest business or technology challenges? We know there are many stories and best ...

Join us at Knowledge 2019. Registration is now open.

Today’s the day! Knowledge 2019 is coming May 5 – 9, 2019 in Las Vegas and registration is now open. At ServiceNow, we are passionate about our work and are dedicated to helping people work better, un...

Knowledge18 - What’s with the tchotchkes?

From my colleague, Tom, who thoroughly enjoyed himself at the event! Enjoy! Sure, you come to Knowledge to learn, connect, and be inspired to help transform your business. But we know the real reason ...

Dueling Haikus

A great post from my colleague, Richard....enjoy! I’ve never had a haiku written for me before, so I was intrigued when I approached the two young women sitting behind old typewriters in the Workflow ...

What Do People Want to Know in the Genius Lounge?

Build a Genius Lounge and customers will come. That’s been the case in the Customer Success zone at Knowledge18 with ServiceNow customers stopping by to ask questions of our experts. And what question...

Fun at Knowledge18’s Workflow Lounge

With so much to see and do at #Know18, it can be hard to take it all in. You may need time to lounge around to process it all. Why not take a break and from the hubbub and spend some time in the Workf...

Listening in the Zone

The Customer Success zone at Knowledge18 was created out of a simple action: listening to customers. “Customers have been asking us for the best ways to make the most of their ServiceNow investment,” ...

What’s New at Knowledge on the Show Floor?

Walk in the doors at the Sands Convention Center in Las Vegas and right off you’ll see things have changed with ServiceNow and Knowledge. To start, we have a new look. Attendees have the opportunity t...

ITOM at Knowledge18: Real Stories, Real Customers, Real Success – Part 2

ITOM at Knowledge18: Real Stories, Real Customers, Real Success – Part 2 I hope you are having an informative Knowledge18. It is the second day of the conference today and by now you may have already ...

ITOM at Knowledge18: Real Stories, Real Customers, Real Success – Part 1

Welcome to Knowledgde18 and the ITOM blog series - Real Stories, Real Customers and Real Success! Today is the first day of the conference and I hope all of you are discovering different ways in which...

Livestream of Knowledge18 General Session Keynote

Hello Everyone! For those of you that were unable to attend Knowledge18 in Las Vegas, we will be streaming the General Session Keynotes on Tuesday, Wednesday and Thursday at 8:30 am PT. You can visit ...

Accelerate Customer Success with Infosys ESM Cafe - Meet us at ServiceNow Knowledge 18

Service Management is not so much so about having the best technology, the best devices, or just Serving End users. It is about managing your customers’ expectations and needs. This means delivering s...

Contests at Knowledge18

There is something for everyone at Knowledge18! Participate in one of our social media contests and you could leave Vegas with a Swag Bag, Nintendo Switch, Lego Boost Creative Toolbox, or a Sonos One ...

Getting Real with Now on Now: 15 Knowledge®18 sessions you won’t want to miss

ServiceNow is the fastest-growing enterprise software companies over $1 billion, and we proudly use our own products every day. This practice is called Now on Now where ServiceNow is Customer Zero in ...

Come see how ServiceNow is drinking our own champagne: Now on Now demos at Knowledge®18!

by Patricia Grant At ServiceNow, we like to say that we “drink our own champagne.” What does that mean? It means that we use our products to run our own business. We consider ourselves to be Customer ...

Knowledge18: A Suggested ITOM Tour For You

From the ITOM team at ServiceNow – Welcome to Knowledge18! It is the perfect opportunity to see the latest from ServiceNow and how your peers are getting the most out of the ServiceNow Platform. This ...

Things to know before you arrive at Knowledge

It’s almost time. Time for learning, time for connecting, time for Knowledge! We are really excited to welcome everyone to Las Vegas next week and before you arrive, I wanted to give you an update on ...

K18 Guide: One Blog to Answer All (Your Questions)

There is A LOT happening at ServiceNow’s Knowledge18 Las Vegas from May 7-10. Just like the many service management solutions ServiceNow provides, the three-day conference is packed full of technology...

Meet our Experts at Knowledge18 Table Talks

At Knowledge18, we are back with our Table Talks program which consists of an hour long round-table sessions with ServiceNow experts during the main conference days from May 8th - 10th. These are info...