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Session Code: THS1509

Presenter(s): Pooja Gupta

Company(s): ServiceNow

Abstract: A strong business case will help you expand your ServiceNow investment by building buy-in and enthusiasm among your key stakeholders and leaders. It also lays the foundation for tracking and measuring value realization to build credibility and buy-in for future expansion. You will learn how to develop recommendations that align with your organization’s strategic objectives and business issues, create defensible financial justification with quantified cost and expected benefits, and communicate cohesive, concise value-for-the-business story.