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05-04-2019
10:30 PM
Session Code: CSS1660
Presenter(s): Tara
Company(s): ServiceNow
Abstract:
When you use KPIs and metrics correctly, they help you be proactive rather than reactive, and they give you what you need to manage and accelerate progress on your ServiceNow roadmap. Ultimately, that means they bring you closer to your vision for transformation.
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