Knowledge16 — edition 10 — just kicked off in Las Vegas. It's hard to miss. We've signed up more than 10,000 attendees and host more than 300 sessions, most of which delivered by our customers.
Our theme this is year is "Experiencing the Service Revolution", and we have a schedule to help our attendees do just that.
If you're still finalizing your plans, here's my personal top 5 activities at this year's event — I even added the codes from the Session Scheduler, so you can sign up straight away!
1. CreatorCon Hackathon
The CreatorCon Hackathon on Tuesday to me is what ServiceNow is all about. Teams of developers creating service apps on the platform. They may be whimsical, they may be serious — they should all push the platform to the limit of what can be done, automated, managed. The results never cease to astound me. In previous years, we saw a guy add sounds to the platform. We saw a young student link the platform to Twitter and apply semantic algorithms in order to track follower sentiment. We saw a team of developers create a shared password vault. We saw a hub to manage interaction between schools and parents, between cable karts and travelers, or between sensors and emergency response services. It's amazing to see what small teams of dedicated people can come up with in 6 hours worth of app development.
This year's Hackathon will be bigger than ever. Follow #HackNow on Twitter for regular updates.
2. Customer Presentations
Knowledge is a user conference. Nothing beats a customer sharing the issues faced, the solutions found and the lessons learned along the way. Our speakers represent brands large and small from all industries, from all over the world. Some implemented just one ServiceNow application, most will use many, including custom developed apps. The Coca-Cola session I wrote about last was among the 3 best things experienced at Knowledge — and I wished I had taken the time to join more customer sessions.
Here's just a couple of them in my schedule (shameless plug for my friends from Europe 😞
- 19BB03 - Siemens Easy-To-Use IT Portal For All Employees
- 19BC04 - IT4IT Value Chain Driven Retake on ServiceNow at Tieto
- 18BB13 - Enterprise Service Communication — Extending the Limits of the Platform (SwissRe)
- 17BF06 - Royal Bank of Scotland: 14,000 Users In 6 Months
And last but not least, back by popular demand, from NowForum London 2015: Christopher Wroath, Chief Digital Officer of The NHS Education for Scotland:
- 18BC08 - NES Digital Transformation — They spoke, we listened.
