Creating an Organizational Change Management Plan

[#1]

Session Code: THS1504

Presenter(s): Jason Knickmeyer

Company(s): ServiceNow

Abstract: McKinsey & Company reports that 70% of transformations fail. To successfully transform how work gets done at your organization using ServiceNow a solid organizational change management (OCM) plan is critical. Learn how to create an organizational change management (OCM) plan that helps you mitigate risks and realize the value you expect when implementing ServiceNow. You’ll learn why OCM is a key part of transforming how works gets done with ServiceNow and the five steps to create and execute on an OCM plan.