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Session Code: KBP1589
Presenter(s): Amy, Kim, Melissa, Gaylan
Company(s): Dell Technologies, Zurich Insurance, Schneider Electric Industries SAS, ServiceNow
Abstract:
In this session, ServiceNow HR Service Delivery thought leader, Gaylan Sankey, will facilitate a panel of client experts on how the use of chat as a primary communication channel as a key component of HR Service Delivery has improved the employee care model, increased efficiency, and elevated the overall employee experience. Join our panel of customers as they each share implementation best practices, key lessons learned and plans for future platform enhancements.
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