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Session Code: CSS0649
Presenter(s): Pablo
Company(s): USAA
Abstract:
As a digital organization, USAA continues to find new ways to leverage the latest technologies to provide leading services for millions of members. Hear how USAA delivers innovative solutions, custom applications, automation and mobile first experiences across their business— all directly aligned to USAA’s transformation vision. See how ServiceNow is helping USAA with digital transformation with the Now Platform to learn:
1. What challenges USAA has addressed
2. How they are increasing productivity and customer satisfaction
3. Future direction of their transformation journey
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