Get past the buzz: AIOps with ITOM and ITSM

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Session Code: LAB0657

Presenter(s): Richard, Anders, Christian

Company(s): ServiceNow, ServiceNow, ServiceNow

Abstract:

Get past the buzz and learn how AIOps reduces service outages with actionable insight across ITOM and ITSM. In this lab, you'll discover h ow to unify the IT experience, provide proactive Service Delivery and enable real-time decisions while reducing alert noise and incidents generated.

URL: https://developer.servicenow.com/app.do#!/event/knowledge19/LAB0657