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05-25-2021
09:30 PM
Session Code: LAB2949
Presenter(s): Steve Emerson, Christian Malone, Gerard Berthet
Company(s): ServiceNow, ServiceNow, ServiceNow
Abstract: With the recent “Gartner Market Guide for AIOps Platforms” listing ServiceNow as an AIOps vendor, learn to use ServiceNow AIOps with ITSM and ITOM. Participants will learn how ITOM and ITSM together with AIOps capabilities contribute to quickly pinpoint the root cause of a problem, invoke a remediation action and, ultimately, avoid outages.
URL: https://developer.servicenow.com/connect.do#!/event/knowledge2020/LAB2949
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