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Session Code: BRE1787
Presenter(s): Joel, Andy, Erin
Company(s): INRY, INRY, INRY
Abstract:
The health of your ServiceNow instance is as important as the capabilities that you deliver. By applying some good housekeeping practices, you can safeguard your instance from challenges related to performance, security, and upgrade issues that will directly impact your user’s experience and satisfaction.
Learn about tools and practices to maintain a good user experience, how to configure your instance to avoid upgrade woes down the road, instance hardening practices to keep your information risk team happy, and using Organizational Change Management to keep the ship on course and your users prepared. Also learn about our implementation methodology that is designed to help organizations stay as close to ServiceNow out-of-the-box as possible.
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