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05-04-2019
10:30 PM
Session Code: BRE0717
Presenter(s): Karen
Company(s): Intercontinental Exchange
Abstract:
In this session, Intercontinental Exchange discusses lessons learned and best practices for transitioning to the Now Platform, adopting new features after an upgrade, and introducing new custom applications. They also share the importance of providing support to make the transition successful and drive engagement. Learn how they’ve been able to get buy-in from management, use platform resources to support training and on-boarding, and develop self-service resources to constantly engage employees.
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