Not applicable

Session Code: BRE0264

Presenter(s): Mark

Company(s): ServiceNow

Abstract:

In this session, we'll explore how today's IT organizations are torn between supporting internal functions and leading digital transformations. This session will review the dual roles in detail and illustrate where they are similar as well as different. We'll then identify how any IT organization can accommodate both roles effectively by viewing them through an IT4IT-standard lens. We'll also discuss how the Now Platform can help your IT organization maximize your ability to address both simultaneously.