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Session Code: BRE3150
Presenter(s): Angie Campos, Keith Pearson
Company(s): ServiceNow, ServiceNow
Abstract: Digital transformation in financial services (FS) has focused heavily on customer engagement channels. Across the middle and back office, investments in traditional BPM platforms have left a legacy of disjointed or incomplete workflows, end user IT solutions, and manual processing. Removing cost sustainably and delivering exceptional customer experience depends on integrated front-to-back solutions. ServiceNow not only delivers complete digital FS workflows, but also embeds them with continuous risk and controls monitoring for next generation risk and compliance. Join us to find out how.
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