K17: Exciting Sessions with Room to Register: part three

[tim_albright]

All,

Part one listed available sessions in Modernize IT Service Management & Build Business Applications at LIghtspeed.

Part Two listed sessions for Eliminate Service Outages & Manage Cloud Sprawl.

Adding three more sections today.   Have a look at the options for

1. Optimize Performance with Real-Time Analytics
2. Resolve Customer Issues at Lightspeed
3. Resolve Real Security Threats Fast

THERE IS ROOM TO REGISTER IN EACH OF THE SESSIONS LISTED BELOW.  

Note: this is a report so it it isn't totally up to date in real time.   Apologies if they're full when you get there.   It's the most accurate list I have.   I know it's a little messy but this is the best cut/paste I could manage.   Trying to inform without causing confusion but let me know.   🙂

Happy Registering!!

Tim

K17 PAGE

Optimize Performance with Real-Time Analytics

4187	Delivering Unprecedented Transparency with the Holiday Dashboard at USPS	Tuesday	03:50 PM	50 Minute	Kathleen Warnaar
4188	Building a Sustainable HR Shared Services Program	Wednesday	11:40 AM	50 Minute	Kaitlin Arcamone
4190	Implementing Performance Analytics: FedEx's Journey	Tuesday	11:40 AM	50 Minute	Carl Roberts, David Wight
4193	PA: Performance Analytics?   More like Pursuing Awesomeness	Tuesday	05:00 PM	50 Minute	Terry Lindof, Dean Manning
4194	Performance Analytics to Improve ICT Suppliers Governance	Thursday	11:30 AM	50 Minute	Deborah Meoli
4195	ServiceNow Analytics for the Lightspeed Enterprise	Tuesday	02:40 PM	50 Minute	Eric Muller, Karel van der Poel
4196	Performance Cookbook:   Serving Up the Right Data to Perform	Wednesday	11:40 AM	50 Minute	Jason Hagen
4197	Quit Driving with Just A Rearview Mirror: Performance Analytics & Reporting at Oshkosh	Tuesday	10:30 AM	50 Minute	Mike Hare
4198	So We Got Performance Analytics. Now What?!	Wednesday	01:30 PM	50 Minute	Christina Barnhart
4199	Taming the Wild West of Performance Analytics	Thursday	12:40 PM	50 Minute	Evonne Flood
4367	How EY Used Performance Analytics to Reduce Workload and Increase Proactive Planning	Wednesday	05:00 PM	50 Minute	Hollie Gregg
132013	Performance Analytics 301:   Visualizing Hierarchical Data in Performance Analytics	Thursday	11:30 AM	2 Hour	Robert Ninness, Adam Stout

Resolve Customer Issues at Lightspeed

4063	How Customer Service Management Assisted A Company Merge	Wednesday	05:00 PM	50 Minute	Liza Shomer
4067	Customer Service Transformation at NICE Systems	Tuesday	02:40 PM	50 Minute	Eyal Lubin, Liah Vazana
4283	Panel: Field Service Management	Wednesday	03:50 PM	50 Minutes	Patrick Doran, Joel Freeman, Dan Hedstrom, Neal Ratner, Venkitesh Subramanian
131910	Customer Service at Lightspeed	Tuesday	10:30 AM	50 Minutes	Dan Hedstrom, Jolene Jeffries, Andy Luckham, Abhijit Mitra, Paul Myers
132017	Maximize Field Service Productivity	Tuesday	01:30 PM	2 Hour	Mark Crumpacker, Steve Werner
132113	SIG Networking: Customer Service Management	Tuesday	05:00 PM	50 Minutes	Paul Selby
132357	Field Service Management for Energy and Power	Tuesday	01:30 PM	50 Minutes	Neal Ratner

Resolve Real Security Threats Fast

4051	Tales from the Trenches: Converting your security runbook into Security Operations Workflows	Tuesday	05:00 PM	50 Minute	Bryce Schroeder
4118	Automating the Integrated Risk-based Control System	Tuesday	02:40 PM	50 Minute	Marsha Hopwood
4119	From Complaints to Customization: The Compliance Story	Wednesday	02:40 PM	50 Minute	Helena Odendaal Uys
4294	Fear of the Cloud: Our Journey to a Secure Model	Tuesday	01:30 PM	50 Minute	Brian Bush, Lisa Robinson
131913	Security Topic Keynote: Respond to Real Threats Fast	Wednesday	01:30 PM	50 Minutes	Sean Convery
132019	Accelerating Security Incident Response, including Threat Intelligence	Tuesday	03:50 PM	2 Hour	Erich Dobroth, Joseph Wheeler
132020	How ServiceNow Can Help Your Compliance Journey to GDPR	Tuesday	10:30 AM	2 Hour	Eric Le Martret, Manoj Patel
132021	Improving Assurance through Audit Automation	Wednesday	03:50 PM	2 Hour	Ginnie Carr, Lucky Johnson
132022	Proving Compliance of Security Controls	Thursday	09:00 AM	2 Hour	Syra Arif, David Perodin
132791	Security in the Cloud: Challenges of Securing an Enterprise Among the Clouds	Tuesday	05:30 PM	30 Minutes	Chris Peake
132373	Nissan Leverages GRC to Build Efficiencies and Automate Audit Process	Tuesday	02:40 PM	50 Minutes	Christopher McGee
132433	Visibility Into Outsourcing: KPMG's Contract Performance Manager Improves Governance Through Automation	Tuesday	03:50 PM	50 Minutes	Elizabeth Evans, Kevin McDonald, Hadir Sesi