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Session Code: PTS1747
Presenter(s): Kathy, Martin
Company(s): ServiceNow, ServiceNow
Abstract:
Everyone wants to have a system that is easy to maintain, easy to upgrade, fast, secure and offers a great user experience, right? Successful customers limit their configuration to clear, demonstrated needs, and avoid the pitfalls that lead to excessive, unsustainable customization. ServiceNow HealthScan is designed to analyse your instance, and provide effective and prescriptive guidance and best practice techniques. In this session, we will share the aggregated results from thousands of scans, giving you real insight into the most common customizations and the impact they have. Further, we’ll look at some of the most common missteps, so you can avoid them and keep your technical debt low. We’ll also evaluate a simple mechanism for making business smart decisions, enabling you to achieve your business outcomes while minimizing technical complexity.
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