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Session Code: THS1072
Presenter(s): Poonam Kripalani
Company(s): ServiceNow
Abstract: For cloud computing companies like ServiceNow managing On-Premise and SaaS applications is a huge, business-critical task. To gain the visibility to ensure license compliance and optimize spend, we turned to ServiceNow Software Asset Management. Based on our success with Adobe and VMWare, we extended the rollout to Microsoft. Subscription data is captured automatically from the Microsoft portal and validated, giving us a complete picture of allocation and compliance. We also have insight into all purchase requisition data on Microsoft titles, enabling us to better manage cost. All this data is tracked and reviewed from the Microsoft dashboard for a full view of our compliance position with this publisher. This complemented our software license fulfillment and reclamation processes and contributed to a total software cost savings of approximately $1 million over the last 2 years due to software management and IT productivity gains.
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